Features

[vc_row type=”vc_default” full_width=”stretch_row_content_no_spaces” margin_top=”-50″ bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^15855|url^https://www.citycloudservices.com/wp-content/uploads/2022/09/citycloud-feature-scaled.jpg|caption^null|alt^null|title^citycloud-feature|description^null” bg_image_repeat=”no-repeat” bg_override=”ex-full” css=”.vc_custom_1663853640522{padding-top: 10% !important;padding-bottom: 10% !important;}”][vc_column offset=”vc_col-lg-12 vc_col-md-12″ css=”.vc_custom_1663853705049{padding-bottom: 10px !important;padding-left: 2% !important;}”][ultimate_heading main_heading=”One Solution to Make your
Citizen Engagement Powerful” heading_tag=”h1″ alignment=”left” main_heading_font_size=”desktop:40px;”][/ultimate_heading][/vc_column][/vc_row][vc_row margin_top=”20px” margin_bottom=”80px” css=”.vc_custom_1665570592116{margin-bottom: 100px !important;}”][vc_column][ultimate_heading main_heading=”Citizen engagement is a journey.”]

Your digital solution should be comprehensive and holistic, not fragmented. 

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An easy and interactive user interface encourages staff and citizens to embrace your digital platform. Positive user experience fosters employee productivity and cultivates citizen compliance, engagement, and trust.

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Provide a platform for citizens to voice their grievances and submit inquiries. Leverage citizen feedback to inform future policies.

[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15825″ img_size=”full”][vc_custom_heading text=”Centralized document and information management” font_container=”tag:h2|text_align:center|color:%2322495a” use_theme_fonts=”yes” el_class=”entry-title”][vc_column_text css=”.vc_custom_1665571830216{padding-right: 5px !important;padding-left: 5px !important;}”]

Manage and update information from one centralized platform. Allow citizens to find updated information in real-time.

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Manage license compliance and renewals and ease revenue collection with relevant digital modules.

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Enable staff to access every tool that is available on the web on their mobile phones.

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Manage and update information from one centralized platform. Allow citizens to find updated information in real-time.

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Eliminate data silos and allow staff to access cross-departmental data in real time. Minimize communication issues that arise from a fragmented data management system.

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Digitize paper forms and automate redundant tasks to deliver citizen services faster and efficiently.

[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15832″ img_size=”full”][vc_custom_heading text=”Citizen-centered functionalities” font_container=”tag:h2|text_align:center|color:%2322495a” use_theme_fonts=”yes” el_class=”entry-title”][vc_column_text css=”.vc_custom_1665571901665{padding-right: 5px !important;padding-left: 5px !important;}”]

Allow citizens to customize the way they interact with your website with keyword advance search, multi-language support, and chat boxes.

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Relieve citizens from long customer service calls. Provide FAQs, 24/7 chatbots, and content on policies, department-wise information, contact details and community events.

[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15835″ img_size=”full”][vc_custom_heading text=”User-focused personalization” font_container=”tag:h2|text_align:center|color:%2322495a” use_theme_fonts=”yes” el_class=”entry-title”][vc_column_text css=”.vc_custom_1665571924625{padding-right: 5px !important;padding-left: 5px !important;}”]

Allow citizens to access personalized dashboards that display relevant content. Provide them options to receive targeted alerts and notifications.

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Relieve citizens from long and time-consuming office visits. Provide online utility bill payments, tax filings, and permit requests..

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